Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Health Leads (A): Expansion Decisions for a Health Care Nonprofit Description

The (A) case presents a 2009 critical expansion decision for health care nonprofit Health Leads: whether to expand rapidly while it had momentum, strong advocates, very high demand for its services, and funder support for growth; or whether to postpone rapid expansion and continue working on its model and further prove the company's value to hospitals and clinics. Founded by Rebecca Onie (2009 MacArthur "Genius Grant" Fellow), Health Leads addressed issues at the intersection of health and poverty. The organization operated "Help Desks" in hospitals and clinics to connect patients to essential non-medical resources that could improve their health, such as adequate food, heating, and housing. College student volunteers ran Health Leads' desks, and in 2008 the company helped over 4,000 patients through 20 desks in six U.S. cities. The factors that Health Leads considered in making its expansion decision included: its role as a mission-based nonprofit and its desire to make a national impact; the extremely high demand for new Health Leads Help Desks (up to 500 requests a year); funder growth expectations; concerns about diluting the culture and the brand; and the need for more data to prove the company's financial value to hospitals and clinics. Health Leads also had to decide what expansion would look like if it decided to take that path. Would it mean adding desks in cities in which it already operated or expanding to new cities? If Health Leads expanded, how quickly should it do so? The (B) case describes the company's strategic decision and its impact, and presents the status of Health Leads in the summer of 2013.

Case Description Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Strategic Managment Tools Used in Case Study Analysis of Health Leads (A): Expansion Decisions for a Health Care Nonprofit

STEP 1. Problem Identification in Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study

STEP 6. Recommendations Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study

STEP 7. Basis of Recommendations for Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study

Case Analysis of Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Health Leads (A): Expansion Decisions for a Health Care Nonprofit is a Harvard Business (HBR) Case Study on Leadership & Managing People , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Health Leads (A): Expansion Decisions for a Health Care Nonprofit is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Health Leads (A): Expansion Decisions for a Health Care Nonprofit will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Leadership & Managing People, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Health Leads (A): Expansion Decisions for a Health Care Nonprofit, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Leadership & Managing People Solutions

In the Texas Business School, Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Step 1 – Problem Identification of Health Leads (A): Expansion Decisions for a Health Care Nonprofit - Harvard Business School Case Study

The first step to solve HBR Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Leads Health is facing right now. Even though the problem statement is essentially – “Leadership & Managing People” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Leads Health, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Health Leads (A): Expansion Decisions for a Health Care Nonprofit.

The external environment analysis of Health Leads (A): Expansion Decisions for a Health Care Nonprofit will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study. PESTEL analysis of " Health Leads (A): Expansion Decisions for a Health Care Nonprofit" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Health Leads (A): Expansion Decisions for a Health Care Nonprofit macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Health Leads (A): Expansion Decisions for a Health Care Nonprofit

To do comprehensive PESTEL analysis of case study – Health Leads (A): Expansion Decisions for a Health Care Nonprofit , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Government policies have significant impact on the business environment of any country. The firm in “ Health Leads (A): Expansion Decisions for a Health Care Nonprofit ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Leads Health is operating, firms are required to store customer data within the premises of the country. Leads Health needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Health Leads (A): Expansion Decisions for a Health Care Nonprofit has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Leads Health in case study Health Leads (A): Expansion Decisions for a Health Care Nonprofit" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Leads Health in case study “ Health Leads (A): Expansion Decisions for a Health Care Nonprofit ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Leads Health in case study “ Health Leads (A): Expansion Decisions for a Health Care Nonprofit ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Health Leads (A): Expansion Decisions for a Health Care Nonprofit ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Leads Health can compete against other competitors.

Government Scheme & Subsidies Impact on Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Leads Health needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Social Factors that Impact Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Technological Factors that Impact Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Environmental Factors that Impact Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Legal Factors that Impact Health Leads (A): Expansion Decisions for a Health Care Nonprofit

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study. PESTEL analysis of " Health Leads (A): Expansion Decisions for a Health Care Nonprofit" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Health Leads (A): Expansion Decisions for a Health Care Nonprofit case study solution