Herborist: A Chinese Personal Care Brand Goes Abroad

Herborist: A Chinese Personal Care Brand Goes Abroad Description

Herborist, a high-end Chinese personal care brand, had been steadily expanding its share in global markets since 2008. The brand distinguished itself by integrating traditional Chinese medicine with modern biotechnology and emphasising its green and organic ingredients. Whereas the Chinese were familiar with the concept, how would Herborist sell it to consumers outside mainland China who were used to using established Japanese brands, such as Shiseido and SK-II, or Western brands, such as EstA?e Lauder and Sisley? In 2001, Herborist chose to enter the Hong Kong market and test its product in this very competitive market that was dominated by the major Japanese and Western cosmetics brands. The company opened two Herborist-branded stores in major shopping centres but was forced to close them down two years later due to bad results. The company tried again in 2007, this time distributing its products through the Hong Kong personal health and beauty chain Mannings. In 2008, Herborist entered the Paris market with the help of the cosmetics chain store Sephora. Results were mixed; although some of its products became top sellers, the overall sales figures were not very promising. By 2011, Herborist was ready for the next step in its international expansion plan. Which markets should it target and what strategy should it adopt?

Case Description Herborist: A Chinese Personal Care Brand Goes Abroad

Strategic Managment Tools Used in Case Study Analysis of Herborist: A Chinese Personal Care Brand Goes Abroad

STEP 1. Problem Identification in Herborist: A Chinese Personal Care Brand Goes Abroad case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Herborist: A Chinese Personal Care Brand Goes Abroad case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Herborist: A Chinese Personal Care Brand Goes Abroad case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Herborist: A Chinese Personal Care Brand Goes Abroad case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Herborist: A Chinese Personal Care Brand Goes Abroad case study

STEP 6. Recommendations Herborist: A Chinese Personal Care Brand Goes Abroad case study

STEP 7. Basis of Recommendations for Herborist: A Chinese Personal Care Brand Goes Abroad case study

Case Analysis of Herborist: A Chinese Personal Care Brand Goes Abroad

Herborist: A Chinese Personal Care Brand Goes Abroad is a Harvard Business (HBR) Case Study on Sales & Marketing , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Herborist: A Chinese Personal Care Brand Goes Abroad is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Herborist: A Chinese Personal Care Brand Goes Abroad case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Herborist: A Chinese Personal Care Brand Goes Abroad will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Herborist: A Chinese Personal Care Brand Goes Abroad case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Sales & Marketing, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Herborist: A Chinese Personal Care Brand Goes Abroad, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Herborist: A Chinese Personal Care Brand Goes Abroad case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Sales & Marketing Solutions

In the Texas Business School, Herborist: A Chinese Personal Care Brand Goes Abroad case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Herborist: A Chinese Personal Care Brand Goes Abroad

Step 1 – Problem Identification of Herborist: A Chinese Personal Care Brand Goes Abroad - Harvard Business School Case Study

The first step to solve HBR Herborist: A Chinese Personal Care Brand Goes Abroad case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Herborist Chinese is facing right now. Even though the problem statement is essentially – “Sales & Marketing” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Herborist Chinese, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Herborist: A Chinese Personal Care Brand Goes Abroad.

The external environment analysis of Herborist: A Chinese Personal Care Brand Goes Abroad will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Herborist: A Chinese Personal Care Brand Goes Abroad case study. PESTEL analysis of " Herborist: A Chinese Personal Care Brand Goes Abroad" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Herborist: A Chinese Personal Care Brand Goes Abroad macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Herborist: A Chinese Personal Care Brand Goes Abroad

To do comprehensive PESTEL analysis of case study – Herborist: A Chinese Personal Care Brand Goes Abroad , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Herborist: A Chinese Personal Care Brand Goes Abroad

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Herborist: A Chinese Personal Care Brand Goes Abroad

Government policies have significant impact on the business environment of any country. The firm in “ Herborist: A Chinese Personal Care Brand Goes Abroad ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Herborist Chinese is operating, firms are required to store customer data within the premises of the country. Herborist Chinese needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Herborist: A Chinese Personal Care Brand Goes Abroad has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Herborist Chinese in case study Herborist: A Chinese Personal Care Brand Goes Abroad" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Herborist Chinese in case study “ Herborist: A Chinese Personal Care Brand Goes Abroad ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Herborist Chinese in case study “ Herborist: A Chinese Personal Care Brand Goes Abroad ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Herborist: A Chinese Personal Care Brand Goes Abroad

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Herborist: A Chinese Personal Care Brand Goes Abroad ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Herborist Chinese can compete against other competitors.

Government Scheme & Subsidies Impact on Herborist: A Chinese Personal Care Brand Goes Abroad

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Herborist: A Chinese Personal Care Brand Goes Abroad case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Herborist: A Chinese Personal Care Brand Goes Abroad

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Herborist Chinese needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Herborist: A Chinese Personal Care Brand Goes Abroad

Social Factors that Impact Herborist: A Chinese Personal Care Brand Goes Abroad

Technological Factors that Impact Herborist: A Chinese Personal Care Brand Goes Abroad

Environmental Factors that Impact Herborist: A Chinese Personal Care Brand Goes Abroad

Legal Factors that Impact Herborist: A Chinese Personal Care Brand Goes Abroad

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Herborist: A Chinese Personal Care Brand Goes Abroad case study. PESTEL analysis of " Herborist: A Chinese Personal Care Brand Goes Abroad" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Herborist: A Chinese Personal Care Brand Goes Abroad case study solution