The Incident in Kabul

The Incident in Kabul Description

Captain William Waverly was a member of the US Army's forces in Afghanistan, and was stationed in a post in western Kabul, beginning in late 2011. He was the commander of this post, one of the several bases in that city. US soldiers guarded the power plant located at this post. Waverly and his team also launched the security and stability operations from this location. For this latter function, the US Army always conducted security and stability operations jointly with the Afghan municipal police forces. To conduct these operations, the US government had supplied fuel to the Afghan forces to operate their armored vehicles for city patrols. However, to begin to ensure that the Afghan government was now developing and perfecting its own fuel acquisition, storage, protection, and distribution processes, the two-star US Army general in this region in Afghanistan ordered, in early 2012, all US units to stop providing fuel to the Afghan forces. The objective of this order was to make the Afghan government self-reliant on its own fuel procurement and protection processes. A few days after the order to stop providing fuel to Afghan forces, Afghan police armored trucks pulled into the post for a patrol and expected gas. A tense situation quickly developed. The head of the Afghan forces, Ghotai Sharma, upon learning from one of Waverly's sergeants that he was not getting gasoline that day, became upset. Sharma drew his pistol, started gesticulating and raised his voice. Sharma's troops swung their gun turrets from their armored vehicles toward the US soldiers and Waverly heard the familiar metallic click associated with Sharma's troops chambering an ammunition round in an AK-47 weapon. At the same time, he heard in his earpiece the chattering from his own US troops as they coordinated who was covering what target among the Afghan police should a firefight break out. In the not too distant past, Waverly had lost, at the hands of Afghan forces who were living as allies with the US troops, a fellow officer, who was Waverly's roommate in Afghanistan. He knew that his next few steps would be critical in this emerging conflict situation.

Case Description The Incident in Kabul

Strategic Managment Tools Used in Case Study Analysis of The Incident in Kabul

STEP 1. Problem Identification in The Incident in Kabul case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of The Incident in Kabul case study

STEP 3. Industry Specific / Porter Five Forces Analysis of The Incident in Kabul case study

STEP 4. Evaluating Alternatives / SWOT Analysis of The Incident in Kabul case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis The Incident in Kabul case study

STEP 6. Recommendations The Incident in Kabul case study

STEP 7. Basis of Recommendations for The Incident in Kabul case study

Case Analysis of The Incident in Kabul

The Incident in Kabul is a Harvard Business (HBR) Case Study on Organizational Development , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. The Incident in Kabul is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. The Incident in Kabul case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. The Incident in Kabul will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

The Incident in Kabul case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Organizational Development, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of The Incident in Kabul, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The The Incident in Kabul case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Organizational Development Solutions

In the Texas Business School, The Incident in Kabul case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – The Incident in Kabul

Step 1 – Problem Identification of The Incident in Kabul - Harvard Business School Case Study

The first step to solve HBR The Incident in Kabul case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Afghan Waverly is facing right now. Even though the problem statement is essentially – “Organizational Development” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Afghan Waverly, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the The Incident in Kabul.

The external environment analysis of The Incident in Kabul will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in The Incident in Kabul case study. PESTEL analysis of " The Incident in Kabul" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with The Incident in Kabul macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for The Incident in Kabul

To do comprehensive PESTEL analysis of case study – The Incident in Kabul , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact The Incident in Kabul

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on The Incident in Kabul

Government policies have significant impact on the business environment of any country. The firm in “ The Incident in Kabul ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Afghan Waverly is operating, firms are required to store customer data within the premises of the country. Afghan Waverly needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. The Incident in Kabul has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Afghan Waverly in case study The Incident in Kabul" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Afghan Waverly in case study “ The Incident in Kabul ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Afghan Waverly in case study “ The Incident in Kabul ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on The Incident in Kabul

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ The Incident in Kabul ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Afghan Waverly can compete against other competitors.

Government Scheme & Subsidies Impact on The Incident in Kabul

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at The Incident in Kabul case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on The Incident in Kabul

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Afghan Waverly needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact The Incident in Kabul

Social Factors that Impact The Incident in Kabul

Technological Factors that Impact The Incident in Kabul

Environmental Factors that Impact The Incident in Kabul

Legal Factors that Impact The Incident in Kabul

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in The Incident in Kabul case study. PESTEL analysis of " The Incident in Kabul" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: The Incident in Kabul case study solution