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Strategic Decisions for Multisided Platforms Description

This is an MIT Sloan Management Review article. Multisided platforms (MSPs) are technologies, products or services that create value primarily by enabling direct interactions between two or more customer or participant groups. Prominent examples of MSPs and the participants they connect include eBay (buyers and sellers), Airbnb (dwelling owners and renters), the Uber app (professional drivers and users), Facebook (users, advertisers, third-party game or content developers and affiliated third-party sites), and Ticketmaster (event venues and consumers).As these examples illustrate, MSPs include some of the largest and fastest-growing businesses of the past decade. Why? Successful MSPs create enormous value by reducing search costs or transaction costs (or both) for participants. As a result, MSPs often occupy privileged positions in their respective industries; most other industry participants revolve around and depend on MSPs in important ways. This article begins with a description of how MSPs work and why they can erect such high barriers to entry for new participants. It then offers an analysis of four fundamental strategic decisions and associated trade-offs that set MSPs apart from other types of businesses and that every MSP entrepreneur and investor should carefully consider. These challenges are as follows: a??the number of sides to bring on (deciding whether to bring on two or more); a??design (ensuring the interests of the different platform sides are not in conflict with each other or the MSP); a??pricing structures (determining which platform side or sides should be charged more, based on the groups'relative value from interacting with each other); and a??governance rules (regulating the participation and activities undertaken by the various platform sides to ensure a high level of quality, or outsourcing that function to users through ratings systems). After examining the factors that drive each of these decisions and using real-world case examples, the author presents general principles that apply to both startups and incumbent MSPs.


Case Description Strategic Decisions for Multisided Platforms

Strategic Managment Tools Used in Case Study Analysis of Strategic Decisions for Multisided Platforms

STEP 1. Problem Identification in Strategic Decisions for Multisided Platforms case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Strategic Decisions for Multisided Platforms case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Strategic Decisions for Multisided Platforms case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Strategic Decisions for Multisided Platforms case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Strategic Decisions for Multisided Platforms case study

STEP 6. Recommendations Strategic Decisions for Multisided Platforms case study

STEP 7. Basis of Recommendations for Strategic Decisions for Multisided Platforms case study

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Case Analysis of Strategic Decisions for Multisided Platforms

Strategic Decisions for Multisided Platforms is a Harvard Business (HBR) Case Study on Strategy & Execution , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Strategic Decisions for Multisided Platforms is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Strategic Decisions for Multisided Platforms case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Strategic Decisions for Multisided Platforms will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Strategic Decisions for Multisided Platforms case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Strategy & Execution, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Strategic Decisions for Multisided Platforms, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Strategic Decisions for Multisided Platforms case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Strategy & Execution Solutions

In the Texas Business School, Strategic Decisions for Multisided Platforms case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Strategic Decisions for Multisided Platforms

Step 1 – Problem Identification of Strategic Decisions for Multisided Platforms - Harvard Business School Case Study

The first step to solve HBR Strategic Decisions for Multisided Platforms case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Msps A is facing right now. Even though the problem statement is essentially – “Strategy & Execution” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Msps A, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Strategic Decisions for Multisided Platforms.

The external environment analysis of Strategic Decisions for Multisided Platforms will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Strategic Decisions for Multisided Platforms case study. PESTEL analysis of " Strategic Decisions for Multisided Platforms" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Strategic Decisions for Multisided Platforms macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Strategic Decisions for Multisided Platforms

To do comprehensive PESTEL analysis of case study – Strategic Decisions for Multisided Platforms , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Strategic Decisions for Multisided Platforms

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Strategic Decisions for Multisided Platforms

Government policies have significant impact on the business environment of any country. The firm in “ Strategic Decisions for Multisided Platforms ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Msps A is operating, firms are required to store customer data within the premises of the country. Msps A needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Strategic Decisions for Multisided Platforms has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Msps A in case study Strategic Decisions for Multisided Platforms" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Msps A in case study “ Strategic Decisions for Multisided Platforms ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Msps A in case study “ Strategic Decisions for Multisided Platforms ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Strategic Decisions for Multisided Platforms

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Strategic Decisions for Multisided Platforms ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Msps A can compete against other competitors.

Government Scheme & Subsidies Impact on Strategic Decisions for Multisided Platforms

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Strategic Decisions for Multisided Platforms case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Strategic Decisions for Multisided Platforms

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Msps A needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Strategic Decisions for Multisided Platforms

Social Factors that Impact Strategic Decisions for Multisided Platforms

Technological Factors that Impact Strategic Decisions for Multisided Platforms

Environmental Factors that Impact Strategic Decisions for Multisided Platforms

Legal Factors that Impact Strategic Decisions for Multisided Platforms

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Strategic Decisions for Multisided Platforms case study. PESTEL analysis of " Strategic Decisions for Multisided Platforms" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Strategic Decisions for Multisided Platforms case study solution

Amanda Watson

Amanda is strategy expert at Texas Business School . She is passionate about corporate strategy, competitive strategy, game theory, and business model innovation. You can hire Texas Business School professinoals to revolutionize your strategy & business.

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