Ujaala Borderline General Insurance Company Limited

Ujaala Borderline General Insurance Company Limited Description

"In the last two years Ujaala Borderline had lost two key accounts and lost in the bidding process for a third large account. Ujaala Borderline's CEO and Executive VP Corporate Sales (Indian and MNC business) had just left a meeting with the firm's largest client - Sweekar Iron and Steel. Sweekar's CEO had informed them that he was taking his firm's business from Ujaala Borderline and going with another provider. The CEO had pointed out several servicing issues that had occurred over the last two years and considered that these issues had been ignored. First, there were errors in policies and several problems with delivery. Second, because of Ujaala Borderline's many organizational changes, managers at Sweekar were required to interact with several Ujaala Borderline staff - this issue was compounded by the claim from each Ujaala Borderline staff member that they owned the Sweekar account. Third, there were several mistakes in quotes. Fourth, Sweekar had three different relationship managers in four years because of the high staff turnover at Ujaala Borderline. Finally, a recent claim had not been settled to Sweekar's satisfaction. As the CEO left the meeting, he wondered what had happened. He had recently been profiled in a national newspaper as the CEO of the leading general insurer in India but now felt that he was embroiled in changes that he knew he had created. As he was thinking about the meeting with Sweekar's CEO and recent events he almost collided with an auto rickshaw. If Dhirender had not shouted a warning there probably would have been a collision. The CEO now realized that Ujaala Borderline had many problems and he knew that he had to act quickly and decisively to turn things around or else his job was at risk."

Case Description Ujaala Borderline General Insurance Company Limited

Strategic Managment Tools Used in Case Study Analysis of Ujaala Borderline General Insurance Company Limited

STEP 1. Problem Identification in Ujaala Borderline General Insurance Company Limited case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Ujaala Borderline General Insurance Company Limited case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Ujaala Borderline General Insurance Company Limited case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Ujaala Borderline General Insurance Company Limited case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Ujaala Borderline General Insurance Company Limited case study

STEP 6. Recommendations Ujaala Borderline General Insurance Company Limited case study

STEP 7. Basis of Recommendations for Ujaala Borderline General Insurance Company Limited case study

Case Analysis of Ujaala Borderline General Insurance Company Limited

Ujaala Borderline General Insurance Company Limited is a Harvard Business (HBR) Case Study on Strategy & Execution , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Ujaala Borderline General Insurance Company Limited is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Ujaala Borderline General Insurance Company Limited case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Ujaala Borderline General Insurance Company Limited will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Ujaala Borderline General Insurance Company Limited case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Strategy & Execution, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Ujaala Borderline General Insurance Company Limited, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Ujaala Borderline General Insurance Company Limited case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Strategy & Execution Solutions

In the Texas Business School, Ujaala Borderline General Insurance Company Limited case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Ujaala Borderline General Insurance Company Limited

Step 1 – Problem Identification of Ujaala Borderline General Insurance Company Limited - Harvard Business School Case Study

The first step to solve HBR Ujaala Borderline General Insurance Company Limited case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Ujaala Borderline is facing right now. Even though the problem statement is essentially – “Strategy & Execution” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Ujaala Borderline, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Ujaala Borderline General Insurance Company Limited.

The external environment analysis of Ujaala Borderline General Insurance Company Limited will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Ujaala Borderline General Insurance Company Limited case study. PESTEL analysis of " Ujaala Borderline General Insurance Company Limited" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Ujaala Borderline General Insurance Company Limited macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Ujaala Borderline General Insurance Company Limited

To do comprehensive PESTEL analysis of case study – Ujaala Borderline General Insurance Company Limited , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Ujaala Borderline General Insurance Company Limited

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Ujaala Borderline General Insurance Company Limited

Government policies have significant impact on the business environment of any country. The firm in “ Ujaala Borderline General Insurance Company Limited ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Ujaala Borderline is operating, firms are required to store customer data within the premises of the country. Ujaala Borderline needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Ujaala Borderline General Insurance Company Limited has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Ujaala Borderline in case study Ujaala Borderline General Insurance Company Limited" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Ujaala Borderline in case study “ Ujaala Borderline General Insurance Company Limited ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Ujaala Borderline in case study “ Ujaala Borderline General Insurance Company Limited ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Ujaala Borderline General Insurance Company Limited

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Ujaala Borderline General Insurance Company Limited ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Ujaala Borderline can compete against other competitors.

Government Scheme & Subsidies Impact on Ujaala Borderline General Insurance Company Limited

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Ujaala Borderline General Insurance Company Limited case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Ujaala Borderline General Insurance Company Limited

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Ujaala Borderline needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Ujaala Borderline General Insurance Company Limited

Social Factors that Impact Ujaala Borderline General Insurance Company Limited

Technological Factors that Impact Ujaala Borderline General Insurance Company Limited

Environmental Factors that Impact Ujaala Borderline General Insurance Company Limited

Legal Factors that Impact Ujaala Borderline General Insurance Company Limited

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Ujaala Borderline General Insurance Company Limited case study. PESTEL analysis of " Ujaala Borderline General Insurance Company Limited" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Ujaala Borderline General Insurance Company Limited case study solution