Titan Raga: Evolving a Watch Brand for the Changing Consumer

Titan Raga: Evolving a Watch Brand for the Changing Consumer Description

In 1992, for the first time in India, Titan Industries Ltd., headquartered in Bangalore, India, introduced a watch brand exclusively for women - the Titan Raga. Launched to appeal to sophisticated women, it was embellished with striking symbolism from Indian culture. Its first targeted customers were progressive homemakers and those who were trying to balance work and family life but who wanted to embellish their traditional or Western attire with a beautiful, sensual timepiece. The watches were often given as gifts during festivals or occasions such as birthdays. However, the customer profile changed to the young career professional with disposable income, who often considered the watches to be too much like jewellery and affected by design flaws such as a difficult to read face and finicky clasp. By 2010, the marketing team realized that it had to revisit its branding strategy to meet this challenge and its global competitors. Should they relaunch Titan Raga as a stand-alone brand with a new brand ambassador who will appeal to this new demographic? Shekar Prabhakar is affiliated with Prin.L.N. Welingkar Institute of Management Development and Research. Madhavi Lokhande is affiliated with Prin.L.N. Welingkar Institute of Management Development and Research. Prasad A. Naik is affiliated with University of California Davis.

Case Description Titan Raga: Evolving a Watch Brand for the Changing Consumer

Strategic Managment Tools Used in Case Study Analysis of Titan Raga: Evolving a Watch Brand for the Changing Consumer

STEP 1. Problem Identification in Titan Raga: Evolving a Watch Brand for the Changing Consumer case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Titan Raga: Evolving a Watch Brand for the Changing Consumer case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Titan Raga: Evolving a Watch Brand for the Changing Consumer case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Titan Raga: Evolving a Watch Brand for the Changing Consumer case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Titan Raga: Evolving a Watch Brand for the Changing Consumer case study

STEP 6. Recommendations Titan Raga: Evolving a Watch Brand for the Changing Consumer case study

STEP 7. Basis of Recommendations for Titan Raga: Evolving a Watch Brand for the Changing Consumer case study

Case Analysis of Titan Raga: Evolving a Watch Brand for the Changing Consumer

Titan Raga: Evolving a Watch Brand for the Changing Consumer is a Harvard Business (HBR) Case Study on Sales & Marketing , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Titan Raga: Evolving a Watch Brand for the Changing Consumer is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Titan Raga: Evolving a Watch Brand for the Changing Consumer case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Titan Raga: Evolving a Watch Brand for the Changing Consumer will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Titan Raga: Evolving a Watch Brand for the Changing Consumer case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Sales & Marketing, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Titan Raga: Evolving a Watch Brand for the Changing Consumer, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Titan Raga: Evolving a Watch Brand for the Changing Consumer case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Sales & Marketing Solutions

In the Texas Business School, Titan Raga: Evolving a Watch Brand for the Changing Consumer case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Titan Raga: Evolving a Watch Brand for the Changing Consumer

Step 1 – Problem Identification of Titan Raga: Evolving a Watch Brand for the Changing Consumer - Harvard Business School Case Study

The first step to solve HBR Titan Raga: Evolving a Watch Brand for the Changing Consumer case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Titan Raga is facing right now. Even though the problem statement is essentially – “Sales & Marketing” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Titan Raga, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Titan Raga: Evolving a Watch Brand for the Changing Consumer.

The external environment analysis of Titan Raga: Evolving a Watch Brand for the Changing Consumer will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Titan Raga: Evolving a Watch Brand for the Changing Consumer case study. PESTEL analysis of " Titan Raga: Evolving a Watch Brand for the Changing Consumer" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Titan Raga: Evolving a Watch Brand for the Changing Consumer macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Titan Raga: Evolving a Watch Brand for the Changing Consumer

To do comprehensive PESTEL analysis of case study – Titan Raga: Evolving a Watch Brand for the Changing Consumer , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Titan Raga: Evolving a Watch Brand for the Changing Consumer

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Titan Raga: Evolving a Watch Brand for the Changing Consumer

Government policies have significant impact on the business environment of any country. The firm in “ Titan Raga: Evolving a Watch Brand for the Changing Consumer ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Titan Raga is operating, firms are required to store customer data within the premises of the country. Titan Raga needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Titan Raga: Evolving a Watch Brand for the Changing Consumer has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Titan Raga in case study Titan Raga: Evolving a Watch Brand for the Changing Consumer" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Titan Raga in case study “ Titan Raga: Evolving a Watch Brand for the Changing Consumer ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Titan Raga in case study “ Titan Raga: Evolving a Watch Brand for the Changing Consumer ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Titan Raga: Evolving a Watch Brand for the Changing Consumer

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Titan Raga: Evolving a Watch Brand for the Changing Consumer ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Titan Raga can compete against other competitors.

Government Scheme & Subsidies Impact on Titan Raga: Evolving a Watch Brand for the Changing Consumer

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Titan Raga: Evolving a Watch Brand for the Changing Consumer case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Titan Raga: Evolving a Watch Brand for the Changing Consumer

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Titan Raga needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Titan Raga: Evolving a Watch Brand for the Changing Consumer

Social Factors that Impact Titan Raga: Evolving a Watch Brand for the Changing Consumer

Technological Factors that Impact Titan Raga: Evolving a Watch Brand for the Changing Consumer

Environmental Factors that Impact Titan Raga: Evolving a Watch Brand for the Changing Consumer

Legal Factors that Impact Titan Raga: Evolving a Watch Brand for the Changing Consumer

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Titan Raga: Evolving a Watch Brand for the Changing Consumer case study. PESTEL analysis of " Titan Raga: Evolving a Watch Brand for the Changing Consumer" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Titan Raga: Evolving a Watch Brand for the Changing Consumer case study solution