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Management Learning Not Management Control: The True Role of Performance Measurement Description

The true role of performance measurement is to provide a means of management learning, rather than simply a means of management control. It is widely believed performance measures are essential if managers are to track progress and establish whether their organization is moving in the desired direction. In essence, this is the basic philosophy that underpins ideas of management control. However, the power of measurement extends far beyond simply tracking progress to three other areas. First, the act of deciding what to measure helps clarify the organization's strategy. Second, clear measures, underpinned by an explicit theory of how the business works, assist in the process of communicating strategy and achieving organizational alignment. Third, measurement data can be used to generate performance insights. These, in turn, can be used to challenge the tacit or explicit assumptions that are held about how the business operates. Makes explicit the hidden potential of performance measurement by highlighting how measurement systems can contribute to the organization's systems for management learning as well as management control. Also illustrates how more value can be extracted from the data that exist in organizations than has traditionally been recognized.


Case Description Management Learning Not Management Control: The True Role of Performance Measurement

Strategic Managment Tools Used in Case Study Analysis of Management Learning Not Management Control: The True Role of Performance Measurement

STEP 1. Problem Identification in Management Learning Not Management Control: The True Role of Performance Measurement case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Management Learning Not Management Control: The True Role of Performance Measurement case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Management Learning Not Management Control: The True Role of Performance Measurement case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Management Learning Not Management Control: The True Role of Performance Measurement case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Management Learning Not Management Control: The True Role of Performance Measurement case study

STEP 6. Recommendations Management Learning Not Management Control: The True Role of Performance Measurement case study

STEP 7. Basis of Recommendations for Management Learning Not Management Control: The True Role of Performance Measurement case study

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Case Analysis of Management Learning Not Management Control: The True Role of Performance Measurement

Management Learning Not Management Control: The True Role of Performance Measurement is a Harvard Business (HBR) Case Study on Leadership & Managing People , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Management Learning Not Management Control: The True Role of Performance Measurement is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Management Learning Not Management Control: The True Role of Performance Measurement case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Management Learning Not Management Control: The True Role of Performance Measurement will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Management Learning Not Management Control: The True Role of Performance Measurement case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Leadership & Managing People, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Management Learning Not Management Control: The True Role of Performance Measurement, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Management Learning Not Management Control: The True Role of Performance Measurement case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Leadership & Managing People Solutions

In the Texas Business School, Management Learning Not Management Control: The True Role of Performance Measurement case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Management Learning Not Management Control: The True Role of Performance Measurement

Step 1 – Problem Identification of Management Learning Not Management Control: The True Role of Performance Measurement - Harvard Business School Case Study

The first step to solve HBR Management Learning Not Management Control: The True Role of Performance Measurement case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Measurement Explicit is facing right now. Even though the problem statement is essentially – “Leadership & Managing People” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Measurement Explicit, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Management Learning Not Management Control: The True Role of Performance Measurement.

The external environment analysis of Management Learning Not Management Control: The True Role of Performance Measurement will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Management Learning Not Management Control: The True Role of Performance Measurement case study. PESTEL analysis of " Management Learning Not Management Control: The True Role of Performance Measurement" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Management Learning Not Management Control: The True Role of Performance Measurement macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Management Learning Not Management Control: The True Role of Performance Measurement

To do comprehensive PESTEL analysis of case study – Management Learning Not Management Control: The True Role of Performance Measurement , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Management Learning Not Management Control: The True Role of Performance Measurement

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Management Learning Not Management Control: The True Role of Performance Measurement

Government policies have significant impact on the business environment of any country. The firm in “ Management Learning Not Management Control: The True Role of Performance Measurement ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Measurement Explicit is operating, firms are required to store customer data within the premises of the country. Measurement Explicit needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Management Learning Not Management Control: The True Role of Performance Measurement has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Measurement Explicit in case study Management Learning Not Management Control: The True Role of Performance Measurement" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Measurement Explicit in case study “ Management Learning Not Management Control: The True Role of Performance Measurement ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Measurement Explicit in case study “ Management Learning Not Management Control: The True Role of Performance Measurement ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Management Learning Not Management Control: The True Role of Performance Measurement

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Management Learning Not Management Control: The True Role of Performance Measurement ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Measurement Explicit can compete against other competitors.

Government Scheme & Subsidies Impact on Management Learning Not Management Control: The True Role of Performance Measurement

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Management Learning Not Management Control: The True Role of Performance Measurement case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Management Learning Not Management Control: The True Role of Performance Measurement

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Measurement Explicit needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Management Learning Not Management Control: The True Role of Performance Measurement

Social Factors that Impact Management Learning Not Management Control: The True Role of Performance Measurement

Technological Factors that Impact Management Learning Not Management Control: The True Role of Performance Measurement

Environmental Factors that Impact Management Learning Not Management Control: The True Role of Performance Measurement

Legal Factors that Impact Management Learning Not Management Control: The True Role of Performance Measurement

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Management Learning Not Management Control: The True Role of Performance Measurement case study. PESTEL analysis of " Management Learning Not Management Control: The True Role of Performance Measurement" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Management Learning Not Management Control: The True Role of Performance Measurement case study solution

Amanda Watson

Amanda is strategy expert at Texas Business School . She is passionate about corporate strategy, competitive strategy, game theory, and business model innovation. You can hire Texas Business School professinoals to revolutionize your strategy & business.

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