DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN Description
Indian Foods Fermentation Limited (IFFL) was established in 1992 by Narayanan to develop an expert dosa maker that will be used in fast food restaurants, "Dosa King". According to market research carried out by IFFL in 1992, on any given day, 20 million dosas were consumed in India. Narayanan and his colleagues at IFFL decided to develop an automatic dosa delivery system that would deliver standardized dosa at an interval of 30 seconds. The system requirement was that the dosa should have the same size, color, crispiness, and taste. The project was funded by venture capitalists and Narayanan had to take several decisions during the design and development of automatic dosa delivery system. The Dosa King was intended to be a mass-distributed item, and the number of retail points across the country was meant to be in excess of 10,000 within 5 years from its launch in 1992. The IFFL realized that their largest stakeholder would therefore inevitably be the retailer or franchisee who invested in dosa machines, batter, and masala, and also interfaced with the customer. The IFFL conducted a market survey to capture the "voice of the customers" for the dosa delivery system and identified various system requirements. At various stages of product development, Narayan had to take several key decisions related to the design and development of machine, decision on inputs for preparation of dosa batter and other accompaniments, etc. In 1992, India did not have any western fast food chains. India went through a period of major economic reform in 1991 and the economy started growing much faster after the nineties. Narayanan expected the demand for fast food to grow in all major cities of India. Equipped with his experience at Coca-Cola and NestlA?, Narayanan was confident that he could change the restaurant industry in India.
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Case Analysis of DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN is a Harvard Business (HBR) Case Study on Innovation & Entrepreneurship , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.
Case Study Solutions Background Work
DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
case study solution
is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Innovation & Entrepreneurship, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN, is to not only build a competitive position of the organization but also to sustain it over a period of time.
Strategic Management Tools Used in Case Study Solution
The DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.
Texas Business School Approach to Innovation & Entrepreneurship Solutions
In the Texas Business School, DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.
We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Step 1 – Problem Identification of DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN - Harvard Business School Case Study
The first step to solve HBR DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Dosa Iffl is facing right now. Even though the problem statement is essentially – “Innovation & Entrepreneurship” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Dosa Iffl, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.
Step 2 – External Environment Analysis
Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN.
The external environment analysis of DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.
What is PESTEL Analysis? Briefly Explained
PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN case study. PESTEL analysis of " DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.
How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?
As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN macro-environment and how it impacts the businesses of the firm.
How to do PESTEL Analysis for DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
To do comprehensive PESTEL analysis of case study – DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN , we have researched numerous components under the six factors of PESTEL analysis.
Political Factors that Impact DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.
Policy Making Impact on DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Government policies have significant impact on the business environment of any country. The firm in “ DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.
Data safety laws – The countries in which Dosa Iffl is operating, firms are required to store customer data within the premises of the country. Dosa Iffl needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.
Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN has numerous instances where the competition regulations aspects can be scrutinized.
Import restrictions on products – Before entering the new market, Dosa Iffl in case study DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN" should look into the import restrictions that may be present in the prospective market.
Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Dosa Iffl in case study “ DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN ” should look into these export restrictions policies.
Foreign Direct Investment Policies – Government policies favors local companies over international policies, Dosa Iffl in case study “ DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.
Taxation & Regulation Impact on DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.
Tariffs – Chekout how much tariffs the firm needs to pay in the “ DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Dosa Iffl can compete against other competitors.
Government Scheme & Subsidies Impact on DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN case study have to assess whether their business can benefit from such government assistance and subsidies.
Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.
Political System & Stability, and its Impact on DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.
Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.
Corruption level – Dosa Iffl needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.
Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.
Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.
Economic Factors that Impact DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Social Factors that Impact DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Technological Factors that Impact DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Environmental Factors that Impact DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Legal Factors that Impact DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN
Step 3 – Industry Specific Analysis
What is Porter Five Forces Analysis
PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN case study. PESTEL analysis of " DOSA KING: A STANDARDIZED MASALA DOSA FOR EVERY INDIAN" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.
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