Wawa was founded in 1803 and incorporated in 1865 as a textile manufacturer. In the early 1900s, the company opened a dairy; in 1964, Wawa Food Markets' first store was established as an outlet for dairy products. By mid-2007, Wawa, headquartered outside Philadelphia, had grown into a chain of 564 convenience stores (200 of which sold gasoline) within a 250-mile radius. A privately-owned firm, Wawa employed over 16,000 people. 2006 sales were $4.673 billion, an increase of 19.6 per cent over the prior year. Wawa was widely admired as a highly effective and humane organization with a loyal and expanding body of customers. This case addresses Wawa's supply chain management (SCM) in the context of strategic direction, organizational design, and future growth opportunities. Over an eight-year period, Wawa had transformed its supply chain from a disjointed array of pieces into a coherent, high-functioning system. Issues before the company now included (1) the relation between SCM & competitiveness; (2) the nature of the typical store, and store manager; and (3) possible expansion beyond Wawa's current area of operations. Another question concerned Wawa's stores. Historically, these places had featured a friendly, ambience where "everybody knows your name" but the company was moving towards larger, more standardized units with fewer offerings, with the goal of minimizing customer throughput time. What would this shift mean for the role of the store manager, and for the overall customer experience? Finally, to what extent was Wawa "landlocked" in its concentrated, middle-Atlantic market? Could--and should--the company attempt to export its distinctive value proposition, culture, and methods to other geographic areas?
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Case Analysis of Wawa: Supply Change Management
Wawa: Supply Change Management is a Harvard Business (HBR) Case Study on Strategy & Execution , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Wawa: Supply Change Management is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Wawa: Supply Change Management case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Wawa: Supply Change Management will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.
Case Study Solutions Background Work
Wawa: Supply Change Management
case study solution
is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Strategy & Execution, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Wawa: Supply Change Management, is to not only build a competitive position of the organization but also to sustain it over a period of time.
Strategic Management Tools Used in Case Study Solution
The Wawa: Supply Change Management case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.
Texas Business School Approach to Strategy & Execution Solutions
In the Texas Business School, Wawa: Supply Change Management case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.
We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Wawa: Supply Change Management
Step 1 – Problem Identification of Wawa: Supply Change Management - Harvard Business School Case Study
The first step to solve HBR Wawa: Supply Change Management case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Wawa Wawa's is facing right now. Even though the problem statement is essentially – “Strategy & Execution” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Wawa Wawa's, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.
Step 2 – External Environment Analysis
Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Wawa: Supply Change Management.
The external environment analysis of Wawa: Supply Change Management will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.
What is PESTEL Analysis? Briefly Explained
PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Wawa: Supply Change Management case study. PESTEL analysis of " Wawa: Supply Change Management" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.
How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?
As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Wawa: Supply Change Management macro-environment and how it impacts the businesses of the firm.
How to do PESTEL Analysis for Wawa: Supply Change Management
To do comprehensive PESTEL analysis of case study – Wawa: Supply Change Management , we have researched numerous components under the six factors of PESTEL analysis.
Political Factors that Impact Wawa: Supply Change Management
Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.
Policy Making Impact on Wawa: Supply Change Management
Government policies have significant impact on the business environment of any country. The firm in “ Wawa: Supply Change Management ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.
Data safety laws – The countries in which Wawa Wawa's is operating, firms are required to store customer data within the premises of the country. Wawa Wawa's needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.
Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Wawa: Supply Change Management has numerous instances where the competition regulations aspects can be scrutinized.
Import restrictions on products – Before entering the new market, Wawa Wawa's in case study Wawa: Supply Change Management" should look into the import restrictions that may be present in the prospective market.
Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Wawa Wawa's in case study “ Wawa: Supply Change Management ” should look into these export restrictions policies.
Foreign Direct Investment Policies – Government policies favors local companies over international policies, Wawa Wawa's in case study “ Wawa: Supply Change Management ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.
Taxation & Regulation Impact on Wawa: Supply Change Management
Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.
Tariffs – Chekout how much tariffs the firm needs to pay in the “ Wawa: Supply Change Management ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Wawa Wawa's can compete against other competitors.
Government Scheme & Subsidies Impact on Wawa: Supply Change Management
Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Wawa: Supply Change Management case study have to assess whether their business can benefit from such government assistance and subsidies.
Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.
Political System & Stability, and its Impact on Wawa: Supply Change Management
Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.
Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.
Corruption level – Wawa Wawa's needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.
Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.
Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.
Economic Factors that Impact Wawa: Supply Change Management
Social Factors that Impact Wawa: Supply Change Management
Technological Factors that Impact Wawa: Supply Change Management
Environmental Factors that Impact Wawa: Supply Change Management
Legal Factors that Impact Wawa: Supply Change Management
Step 3 – Industry Specific Analysis
What is Porter Five Forces Analysis
PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Wawa: Supply Change Management case study. PESTEL analysis of " Wawa: Supply Change Management" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.
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