Kamla Nehru Memorial Hospital: Which Way Forward?

Kamla Nehru Memorial Hospital: Which Way Forward? Description

Kamla Nehru Memorial Hospital (KNMH) is a non-profit, non-government trust organization that is managed by the Gandhi-Nehru family, India's premier political family which gave the country three generations of prime ministers. Members of the family continue to be at the helm of the board. The hospital specializes in the areas of Obstetrics and Gynecology (O&G) and Oncology and has several supporting departments. It is a very reputed hospital in Allahabad, in the highly populated state of Uttar Pradesh in Northern India, and draws patients from nearby states, primarily from the Eastern part of India where infrastructure is largely underdeveloped, and from other developing countries such as Nepal and Bhutan. The hospital is endowed by the Trust. Due to its reach, it attracts funds from governmental and non-governmental agencies as an implementing agency for several of their health schemes and initiatives. The hospital operated independently and without a formal administrative structure for many years. Consequently, the governance as well as the efficiency of hospital operations had been going downhill for some time, with the result that patients were choosing other hospitals and nursing homes over KNMH. Decreasing revenues and inefficient operations led to operational losses. After the next generation of the Gandhi-Nehru family joined the governing board, there was some rethinking at the top about the way forward for the hospital. They decided that the time had come to manage the hospital professionally in order to be able to serve patients in a more efficient and effective manner. It was in this setting that Dr. Madhu Chandra, a pathologist and PhD, who had served at a corporate hospital (Yashoda Hospitals, Hyderabad), was appointed Chief Executive Officer of KNMH. Her goal was to streamline hospital operations and put it back on a growth trajectory.

Case Description Kamla Nehru Memorial Hospital: Which Way Forward?

Strategic Managment Tools Used in Case Study Analysis of Kamla Nehru Memorial Hospital: Which Way Forward?

STEP 1. Problem Identification in Kamla Nehru Memorial Hospital: Which Way Forward? case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Kamla Nehru Memorial Hospital: Which Way Forward? case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Kamla Nehru Memorial Hospital: Which Way Forward? case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Kamla Nehru Memorial Hospital: Which Way Forward? case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Kamla Nehru Memorial Hospital: Which Way Forward? case study

STEP 6. Recommendations Kamla Nehru Memorial Hospital: Which Way Forward? case study

STEP 7. Basis of Recommendations for Kamla Nehru Memorial Hospital: Which Way Forward? case study

Case Analysis of Kamla Nehru Memorial Hospital: Which Way Forward?

Kamla Nehru Memorial Hospital: Which Way Forward? is a Harvard Business (HBR) Case Study on Strategy & Execution , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Kamla Nehru Memorial Hospital: Which Way Forward? is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Kamla Nehru Memorial Hospital: Which Way Forward? case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Kamla Nehru Memorial Hospital: Which Way Forward? will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Kamla Nehru Memorial Hospital: Which Way Forward? case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Strategy & Execution, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Kamla Nehru Memorial Hospital: Which Way Forward?, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Kamla Nehru Memorial Hospital: Which Way Forward? case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Strategy & Execution Solutions

In the Texas Business School, Kamla Nehru Memorial Hospital: Which Way Forward? case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Kamla Nehru Memorial Hospital: Which Way Forward?

Step 1 – Problem Identification of Kamla Nehru Memorial Hospital: Which Way Forward? - Harvard Business School Case Study

The first step to solve HBR Kamla Nehru Memorial Hospital: Which Way Forward? case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Hospital Nehru is facing right now. Even though the problem statement is essentially – “Strategy & Execution” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Hospital Nehru, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Kamla Nehru Memorial Hospital: Which Way Forward?.

The external environment analysis of Kamla Nehru Memorial Hospital: Which Way Forward? will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Kamla Nehru Memorial Hospital: Which Way Forward? case study. PESTEL analysis of " Kamla Nehru Memorial Hospital: Which Way Forward?" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Kamla Nehru Memorial Hospital: Which Way Forward? macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Kamla Nehru Memorial Hospital: Which Way Forward?

To do comprehensive PESTEL analysis of case study – Kamla Nehru Memorial Hospital: Which Way Forward? , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Kamla Nehru Memorial Hospital: Which Way Forward?

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Kamla Nehru Memorial Hospital: Which Way Forward?

Government policies have significant impact on the business environment of any country. The firm in “ Kamla Nehru Memorial Hospital: Which Way Forward? ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Hospital Nehru is operating, firms are required to store customer data within the premises of the country. Hospital Nehru needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Kamla Nehru Memorial Hospital: Which Way Forward? has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Hospital Nehru in case study Kamla Nehru Memorial Hospital: Which Way Forward?" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Hospital Nehru in case study “ Kamla Nehru Memorial Hospital: Which Way Forward? ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Hospital Nehru in case study “ Kamla Nehru Memorial Hospital: Which Way Forward? ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Kamla Nehru Memorial Hospital: Which Way Forward?

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Kamla Nehru Memorial Hospital: Which Way Forward? ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Hospital Nehru can compete against other competitors.

Government Scheme & Subsidies Impact on Kamla Nehru Memorial Hospital: Which Way Forward?

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Kamla Nehru Memorial Hospital: Which Way Forward? case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Kamla Nehru Memorial Hospital: Which Way Forward?

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Hospital Nehru needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Kamla Nehru Memorial Hospital: Which Way Forward?

Social Factors that Impact Kamla Nehru Memorial Hospital: Which Way Forward?

Technological Factors that Impact Kamla Nehru Memorial Hospital: Which Way Forward?

Environmental Factors that Impact Kamla Nehru Memorial Hospital: Which Way Forward?

Legal Factors that Impact Kamla Nehru Memorial Hospital: Which Way Forward?

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Kamla Nehru Memorial Hospital: Which Way Forward? case study. PESTEL analysis of " Kamla Nehru Memorial Hospital: Which Way Forward?" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Kamla Nehru Memorial Hospital: Which Way Forward? case study solution