Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) Description
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate brokerage team and great cultural fit with JLL. Staubach paid its brokers with a commission model, which accelerated JLL's decision to let go of its long-standing salary and bonus approach. The merger also surfaced two interesting business opportunities. First, local brokers were now empowered and motivated to open up their client relationships to the rest of the company, growing their business from just local transactions to the full array of services JLL provided. Second, local brokers became aware of a great number of mid-sized clients whose real estate needs were not as sophisticated as those of large corporate accounts but who required multi-service solutions in selected geographies. JLL thus created a group called Markets Corporate Solutions, which specifically targeted mid-sized clients. Toward 2012, with its organizational structure expanding to tackle opportunities for multiple types of clients in a myriad of geographies, JLL was facing challenges associated with managing internal and external complexity. America's CEO Peter Roberts outlines the opportunities and challenges that lied ahead for JLL. This is the final case in a series that also comprises cases A, B, and C, and collectively covers JLL's evolution between the years 1999 and 2012.
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Case Analysis of Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) is a Harvard Business (HBR) Case Study on Strategy & Execution , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.
Case Study Solutions Background Work
Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
case study solution
is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Strategy & Execution, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D), is to not only build a competitive position of the organization but also to sustain it over a period of time.
Strategic Management Tools Used in Case Study Solution
The Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.
Texas Business School Approach to Strategy & Execution Solutions
In the Texas Business School, Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.
We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Step 1 – Problem Identification of Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) - Harvard Business School Case Study
The first step to solve HBR Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Jll Brokers is facing right now. Even though the problem statement is essentially – “Strategy & Execution” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Jll Brokers, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.
Step 2 – External Environment Analysis
Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D).
The external environment analysis of Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.
What is PESTEL Analysis? Briefly Explained
PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) case study. PESTEL analysis of " Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.
How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?
As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) macro-environment and how it impacts the businesses of the firm.
How to do PESTEL Analysis for Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
To do comprehensive PESTEL analysis of case study – Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) , we have researched numerous components under the six factors of PESTEL analysis.
Political Factors that Impact Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.
Policy Making Impact on Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Government policies have significant impact on the business environment of any country. The firm in “ Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.
Data safety laws – The countries in which Jll Brokers is operating, firms are required to store customer data within the premises of the country. Jll Brokers needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.
Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) has numerous instances where the competition regulations aspects can be scrutinized.
Import restrictions on products – Before entering the new market, Jll Brokers in case study Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)" should look into the import restrictions that may be present in the prospective market.
Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Jll Brokers in case study “ Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) ” should look into these export restrictions policies.
Foreign Direct Investment Policies – Government policies favors local companies over international policies, Jll Brokers in case study “ Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.
Taxation & Regulation Impact on Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.
Tariffs – Chekout how much tariffs the firm needs to pay in the “ Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Jll Brokers can compete against other competitors.
Government Scheme & Subsidies Impact on Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) case study have to assess whether their business can benefit from such government assistance and subsidies.
Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.
Political System & Stability, and its Impact on Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.
Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.
Corruption level – Jll Brokers needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.
Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.
Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.
Economic Factors that Impact Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Social Factors that Impact Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Technological Factors that Impact Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Environmental Factors that Impact Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Legal Factors that Impact Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
Step 3 – Industry Specific Analysis
What is Porter Five Forces Analysis
PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D) case study. PESTEL analysis of " Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.
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