Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? Description

This case is set in November 2011. Wayne Williams, the CEO of Telect, Inc. has proposed that he and the company's CFO, Stan Hilbert, spend a month or more riding around the country on their Harley Davidson motorcycles visiting the company's customers in honor of the company's upcoming 30th anniversary in September 2012. Wayne wants to take the ride to personally thank the customers who have helped the company reach this milestone and to showcase the firm's product offerings. He would also like to find out from customers what more Telect could be doing to meet their needs. Stan is concerned that the ride could backfire and be misinterpreted by customers, eroding rather than enhancing customer relationships. He is also concerned that employees will not see the ride as the best use of the company's resources and CEO and CFO's time, and that the company may not want to take on the physical risks of having its executive team travel around the country by motorcycle. The students are put into the shoes of the CFO and must decide whether or not to support the ride. If they support the ride, they need to craft a strong argument for the ride to present to the company's board of directors. If they decide not to support the ride, they need to craft a strong argument that will have a chance of convincing the CEO to change his mind about the ride. The case was written primarily for use in MBA and Executive Education strategy and/or executive leadership courses, but it is also suitable for use in an undergraduate level strategy or leadership course. The case focuses on strategic leadership and the role of the executive team in both shaping corporate culture and in developing and maintaining strong relationships with the organization's stakeholders, and in particular, its customers.

Case Description Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Strategic Managment Tools Used in Case Study Analysis of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

STEP 1. Problem Identification in Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study

STEP 6. Recommendations Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study

STEP 7. Basis of Recommendations for Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study

Case Analysis of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? is a Harvard Business (HBR) Case Study on Strategy & Execution , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Strategy & Execution, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Strategy & Execution Solutions

In the Texas Business School, Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Step 1 – Problem Identification of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? - Harvard Business School Case Study

The first step to solve HBR Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Ride Telect is facing right now. Even though the problem statement is essentially – “Strategy & Execution” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Ride Telect, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?.

The external environment analysis of Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study. PESTEL analysis of " Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

To do comprehensive PESTEL analysis of case study – Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Government policies have significant impact on the business environment of any country. The firm in “ Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Ride Telect is operating, firms are required to store customer data within the premises of the country. Ride Telect needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Ride Telect in case study Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Ride Telect in case study “ Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Ride Telect in case study “ Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Ride Telect can compete against other competitors.

Government Scheme & Subsidies Impact on Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Ride Telect needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Social Factors that Impact Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Technological Factors that Impact Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Environmental Factors that Impact Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Legal Factors that Impact Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study. PESTEL analysis of " Telect Inc. and the 30-Year Ride: Edgy or Over the Edge?" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Telect Inc. and the 30-Year Ride: Edgy or Over the Edge? case study solution