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Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream Description

The case is about the concerns of second generation entrepreneurs in a family managed business who aspire to attain the next orbit, the next level of success in the business. Natural Ice Cream was started by the father in 1980s. The passionate ice cream maker made two small innovations; one, a product innovation in the form of using only natural ingredients. He was so creative that he could come up with 125 combinations of fresh and dried fruits in ice cream. Two, a marketing innovation in the form of selling ice cream only in exclusive ice cream parlours. Both were novel ideas of the time and became the 'Unique Selling Propositions' (USPs). The business expanded over the three decades and with the help of his sons changed the scale and adapted best practices of management. The expansion path was carefully drawn up by preserving the USPs of the business. The franchise route for expansion was used. Manufacturing remained at a central location to keep strict quality control. Having taken their business from a small dream to INR 1 billion niche brand in the artisan ice cream segment, the owners at Naturals were dreaming big. They were restless and anxious to enter the next orbit and aspired to become a pan-India and global brand.


Case Description Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Strategic Managment Tools Used in Case Study Analysis of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

STEP 1. Problem Identification in Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study

STEP 6. Recommendations Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study

STEP 7. Basis of Recommendations for Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study

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Case Analysis of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream is a Harvard Business (HBR) Case Study on Innovation & Entrepreneurship , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Innovation & Entrepreneurship, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Innovation & Entrepreneurship Solutions

In the Texas Business School, Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Step 1 – Problem Identification of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream - Harvard Business School Case Study

The first step to solve HBR Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Cream Ice is facing right now. Even though the problem statement is essentially – “Innovation & Entrepreneurship” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Cream Ice, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream.

The external environment analysis of Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study. PESTEL analysis of " Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

To do comprehensive PESTEL analysis of case study – Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Government policies have significant impact on the business environment of any country. The firm in “ Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Cream Ice is operating, firms are required to store customer data within the premises of the country. Cream Ice needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Cream Ice in case study Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Cream Ice in case study “ Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Cream Ice in case study “ Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Cream Ice can compete against other competitors.

Government Scheme & Subsidies Impact on Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Cream Ice needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Social Factors that Impact Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Technological Factors that Impact Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Environmental Factors that Impact Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Legal Factors that Impact Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study. PESTEL analysis of " Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Attaining the Next Orbit: Dilemmas of a Family Managed Business - Natural Ice Cream case study solution

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Amanda is strategy expert at Texas Business School . She is passionate about corporate strategy, competitive strategy, game theory, and business model innovation. You can hire Texas Business School professinoals to revolutionize your strategy & business.

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