Collision Course: Selling European High Performance Motorcycles in Japan

Collision Course: Selling European High Performance Motorcycles in Japan Description

In 2006, the Japan subsidiary of Tommasi Motorcycles, an Italian manufacturer of high-end motorcycles, was implementing a new customer data application to help its motorcycle dealerships increase the effectiveness of their sales and marketing activities. Horizon LLP, a consulting firm, was Tommasi's global implementation partner for the application. To identify any dealer concerns regarding the new system, Tommasi Japan had brought in additional consultants from Horizon to conduct a series of interviews with the dealers. As the consultants soon discovered, the dealers' concerns with Tomassi went far beyond the new application. An unannounced visit by an influential dealer set all the players on a collision course, and soon exposed their widely differing views and a number of fundamental problems in the relationship between Tommasi Motorcycles Japan and its dealer network.The case begins with a series of separate dialogues involving the director of sales and marketing, Nobu Katoh; the expat president of Tommasi Motorcycles Japan, Fambio Bonardi; Koji Saito, an influential owner of multiple dealerships; and two consultants from Horizon, both of whom are non-Japanese. When they meet in the board room of Tommasi Motorcycles Japan, the ensuing conversation reveals a number of issues: opportunistic behaviour by the bilingual Katoh, who plays the role of translator - and also gatekeeper - between the dealers and Tommasi's Japanese National Office by limiting, filtering and shaping communications in both directions; a limited understanding of local market conditions by expat Tommasi management who rotate in and out of their positions every three years; frustration on the part of business-savvy dealers; and naivetA© on the part of the consultants, who did not see the social hierarchies at work, nor realize that their cultural and language fluency, which had in past projects always been an asset, could also be a threat.

Case Description Collision Course: Selling European High Performance Motorcycles in Japan

Strategic Managment Tools Used in Case Study Analysis of Collision Course: Selling European High Performance Motorcycles in Japan

STEP 1. Problem Identification in Collision Course: Selling European High Performance Motorcycles in Japan case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Collision Course: Selling European High Performance Motorcycles in Japan case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Collision Course: Selling European High Performance Motorcycles in Japan case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Collision Course: Selling European High Performance Motorcycles in Japan case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Collision Course: Selling European High Performance Motorcycles in Japan case study

STEP 6. Recommendations Collision Course: Selling European High Performance Motorcycles in Japan case study

STEP 7. Basis of Recommendations for Collision Course: Selling European High Performance Motorcycles in Japan case study

Case Analysis of Collision Course: Selling European High Performance Motorcycles in Japan

Collision Course: Selling European High Performance Motorcycles in Japan is a Harvard Business (HBR) Case Study on Global Business , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Collision Course: Selling European High Performance Motorcycles in Japan is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Collision Course: Selling European High Performance Motorcycles in Japan case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Collision Course: Selling European High Performance Motorcycles in Japan will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Collision Course: Selling European High Performance Motorcycles in Japan case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Global Business, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Collision Course: Selling European High Performance Motorcycles in Japan, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Collision Course: Selling European High Performance Motorcycles in Japan case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Global Business Solutions

In the Texas Business School, Collision Course: Selling European High Performance Motorcycles in Japan case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Collision Course: Selling European High Performance Motorcycles in Japan

Step 1 – Problem Identification of Collision Course: Selling European High Performance Motorcycles in Japan - Harvard Business School Case Study

The first step to solve HBR Collision Course: Selling European High Performance Motorcycles in Japan case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Tommasi Motorcycles is facing right now. Even though the problem statement is essentially – “Global Business” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Tommasi Motorcycles, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Collision Course: Selling European High Performance Motorcycles in Japan.

The external environment analysis of Collision Course: Selling European High Performance Motorcycles in Japan will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Collision Course: Selling European High Performance Motorcycles in Japan case study. PESTEL analysis of " Collision Course: Selling European High Performance Motorcycles in Japan" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Collision Course: Selling European High Performance Motorcycles in Japan macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Collision Course: Selling European High Performance Motorcycles in Japan

To do comprehensive PESTEL analysis of case study – Collision Course: Selling European High Performance Motorcycles in Japan , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Collision Course: Selling European High Performance Motorcycles in Japan

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Collision Course: Selling European High Performance Motorcycles in Japan

Government policies have significant impact on the business environment of any country. The firm in “ Collision Course: Selling European High Performance Motorcycles in Japan ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Tommasi Motorcycles is operating, firms are required to store customer data within the premises of the country. Tommasi Motorcycles needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Collision Course: Selling European High Performance Motorcycles in Japan has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Tommasi Motorcycles in case study Collision Course: Selling European High Performance Motorcycles in Japan" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Tommasi Motorcycles in case study “ Collision Course: Selling European High Performance Motorcycles in Japan ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Tommasi Motorcycles in case study “ Collision Course: Selling European High Performance Motorcycles in Japan ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Collision Course: Selling European High Performance Motorcycles in Japan

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Collision Course: Selling European High Performance Motorcycles in Japan ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Tommasi Motorcycles can compete against other competitors.

Government Scheme & Subsidies Impact on Collision Course: Selling European High Performance Motorcycles in Japan

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Collision Course: Selling European High Performance Motorcycles in Japan case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Collision Course: Selling European High Performance Motorcycles in Japan

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Tommasi Motorcycles needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Collision Course: Selling European High Performance Motorcycles in Japan

Social Factors that Impact Collision Course: Selling European High Performance Motorcycles in Japan

Technological Factors that Impact Collision Course: Selling European High Performance Motorcycles in Japan

Environmental Factors that Impact Collision Course: Selling European High Performance Motorcycles in Japan

Legal Factors that Impact Collision Course: Selling European High Performance Motorcycles in Japan

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Collision Course: Selling European High Performance Motorcycles in Japan case study. PESTEL analysis of " Collision Course: Selling European High Performance Motorcycles in Japan" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Collision Course: Selling European High Performance Motorcycles in Japan case study solution