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Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis Description

Agility is often mentioned but seldom defined or clearly illustrated. This case discusses UNICEF's response to the sudden disruption of its aid supply chain to Yemen after the bombing started in 2015. It illustrates how a forwarding hub was quickly established in Djibouti and dhow vessels were used to reach small Yemeni ports from there. The case analyzes the supply chain, the organizational and strategic aspects of agility and discusses how UNICEF can further develop its strategic agility as an organizational capability. It can be used in supply chain and strategy classes, as well as classes on change management and fast decision making processes in organizations. If you buy the case you will get access to all three parts, A, B, and C. Part A outlines the events leading up to the Yemen Crisis and presents the challenges faced by UNICEF. Part B then describes UNICEF's response to the crisis, and part C gives an analysis of this response. Parts B and C are restricted to instructors and only available on the dedicated case website https://cases.insead.edu/humanitarian-agility, but can be distributed to students as well.


Case Description Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Strategic Managment Tools Used in Case Study Analysis of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

STEP 1. Problem Identification in Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study

STEP 2. External Environment Analysis - PESTEL / PEST / STEP Analysis of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study

STEP 3. Industry Specific / Porter Five Forces Analysis of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study

STEP 4. Evaluating Alternatives / SWOT Analysis of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study

STEP 5. Porter Value Chain Analysis / VRIO / VRIN Analysis Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study

STEP 6. Recommendations Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study

STEP 7. Basis of Recommendations for Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study

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Case Analysis of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis is a Harvard Business (HBR) Case Study on Technology & Operations , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Technology & Operations, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Technology & Operations Solutions

In the Texas Business School, Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Step 1 – Problem Identification of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis - Harvard Business School Case Study

The first step to solve HBR Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Agility Unicef's is facing right now. Even though the problem statement is essentially – “Technology & Operations” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Agility Unicef's, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis.

The external environment analysis of Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study. PESTEL analysis of " Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

To do comprehensive PESTEL analysis of case study – Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Policy Making Impact on Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Government policies have significant impact on the business environment of any country. The firm in “ Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Agility Unicef's is operating, firms are required to store customer data within the premises of the country. Agility Unicef's needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Agility Unicef's in case study Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Agility Unicef's in case study “ Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Agility Unicef's in case study “ Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Taxation & Regulation Impact on Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Agility Unicef's can compete against other competitors.

Government Scheme & Subsidies Impact on Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System & Stability, and its Impact on Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Agility Unicef's needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Social Factors that Impact Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Technological Factors that Impact Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Environmental Factors that Impact Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Legal Factors that Impact Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis

Step 3 – Industry Specific Analysis

What is Porter Five Forces Analysis

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study. PESTEL analysis of " Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

Step 4 – SWOT Analysis / Internal Environment Analysis

Step 5 – Porter Value Chain / VRIO / VRIN Analysis

Step 6 – Evaluating Alternatives & Recommendations

Step 7 – Basis for Recommendations

References :: Humanitarian Agility in Action (B): UNICEF's Response to the 2015 Yemen Crisis case study solution

Amanda Watson

Amanda is strategy expert at Texas Business School . She is passionate about corporate strategy, competitive strategy, game theory, and business model innovation. You can hire Texas Business School professinoals to revolutionize your strategy & business.

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